Huron City Schools

Parents/guardians, staff members, and students in grades K-12 do not need to sign up for ParentSquare, but can simply log into their accounts using their Huron City Schools email address or email address associated with their FinalForms account.

To log in, go to the ParentSquare website. If you are already logged into your Huron City Schools associated email through your browser, click "sign in with Google" or "sign in with Microsoft." Or, download the app from Apple or Google.

From there, we suggest you adjust your notification settings.
 

*If you are a guest or need guest access, please contact the school for assistance (419-433-1234 x 5000)
*If you are both a parent and staff member, and you have the option to "merge accounts”.

You may have accidentally blocked text messages from ParentSquare on your phone.

• Text “START” to 66458 to re-enable your text messages.

• If the problem continues, contact your school administrator for assistance.

If you blocked texts because you received too many of them, you can instead adjust your notification settings. Select "off" or "digest."

Once you have registered your account, you can adjust your notification settings to determine which communication methods you prefer – email, text, or mobile app – and how often you would like to receive these notifications. 

You have three options:

• Instant: Receive all messages instantly

• Digest: Receive all messages together in one daily communication around 6:00 PM*

• Off: No notifications are sent.* You can check the app for notifications at your leisure.

*Regardless of your notification settings, you will continue to receive emergency notifications instantly. This will include snow cancellation messages.

Please note that if you reply “STOP” to opt out of text notifications, you cannot resume receiving text messages unless you text “START” to 66458.

Notification Setting Options

In ParentSquare, parents/caregivers, staff, and students in grades K-12 have three options for how often they receive notifications from the platform:

• Instant: Receive all messages instantly

• Digest: Receive all messages together in one daily communication around 6 PM.*

• Off: No notifications are sent.*

*Please note: Regardless of your notification settings, you will continue to receive emergency notifications instantly. These notifications can be sent in the following ways: 1) A “Post” that is set to send immediately; 2) A Smart Alert, or 3) An Urgent Alert. In addition, Direct Messages can still be received.

Advice on Notification Settings and Alerts

If you feel you are receiving too many messages from ParentSquare, we advise you to log into your account and select “Notification Settings”, then select “Digest”. Then, make sure “School Alerts” is selected as “On”. 

By doing this, you will receive all notifications at about 6:00 PM, with the exception of “School Alerts” or “Smart Alerts”, used to communicate important information. The most severe emergency alerts are labeled “Urgent Alerts,” which cannot be disabled; you will receive “Urgent Alerts” regardless of your settings, as these are intended to be used sparingly.

You also have the option to select “Off” in Notification Settings, but to keep “School Alerts” selected “On.”

Changing Settings vs. Opting Out of Texts

Digest or Off: If you do not want to receive all messages instantly, we encourage you to select the “Digest” or “Off” notifications in the “Notifications Settings” feature. This allows you to customize how often you receive message alerts via text or app.

Opting Out of Text Messages Via Text: You have the option to opt out of text messages altogether by replying “STOP” to a text message you receive. However, by doing this, you cannot begin receiving text messages again unless you text “START” to 66458. Instead, we suggest you adjust your Notification Settings as described above.

We encourage all parents and caregivers to download the ParentSquare app from the Apple Store or Google Play Store, and to register your accounts.

How to Change Your Notification Settings

Change Notification Settings on Mobile App

1. From Home, tap the Menu (triple bars) on the top left.

2. Select Account.

3. Select Notifications.

4. Use the toggle to turn on or off notifications by email, text, and app.

5. Select Instant or Digest for email, text, or app.

Change Notification Settings on Web Browser

1. From Home, click your name in the top-right corner and select My Account.

2. Select Notification Settings on the left.

3. Choose your preferred Notification Settings for General Announcements & Messages (Off, Instant, or Digest) and School Alerts (On or Off).

Multiple Phone or Email Accounts Listed

If you have multiple phones or emails listed in your account, you may set the order of your preferred contacts to receive notifications. Notifications will only be sent to one email and one phone on your account.

All Users: Update your contact information in FinalForms. It will automatically sync with ParentSquare.

*You cannot update your contact information directly in ParentSquare.

If you are missing a child/school, it may be because:

• Your contact information does not match what we have in FinalForms.

• You have more than one ParentSquare account with different contact information

To add a child or school:

Update your contact information in FinalForms and make sure it is the same for all your children.

Staff Members Who Are Also Parents

As a staff member and a parent, you will be able to have both your staff contacts and your parent contacts linked to the same account. Please "merge/combine" accounts.

• If you have a district-issued staff email on your staff record and a personal email address on your parent record, multiple accounts may have been created for you.

• If you already have the same phone listed on your staff and parent accounts, your accounts can be easily linked. The accounts will merge automatically once you complete the verification process and confirm both accounts. After this, both emails will be listed on your account, but you will be required to use your staff email to log in.

• If you already have separate registered accounts under different emails/phones, you can use the Combine Account option to merge them.

Go to the ParentSquare website and on the login page, click “Forgot Password.” Put in your email or phone number, and you will be sent a link to reset your password.

ParentSquare will automatically appear in the set language of a user's device, but you also have the option to change the language.

Change your language on a web browser:

1. From Home, click your name at the top-right and select My Account.

2. On the left, select Language Settings.

3. Click the drop-down menu, select your language, and click Save.

Change your language in the phone app:

1. From Home, tap the Menu (triple bars) on the top-left.

2. Select Account.

3. Select Preferences.

4. Select Language.

5. Scroll through the list and tap on your language.

Here is a help article on how to change your language settings.

If you feel you are receiving too many messages from ParentSquare, we advise you to log into your account and visit “Notification Settings”, then select “Digest”. Then, make sure “School Alerts” is selected as “On”. 

By doing this, you will receive all notifications at about 6:00 PM, with the exception of “School Alerts,” which are also called “Smart Alerts” and are intended for important information. The most severe emergency alerts are called “Urgent Alerts,” which cannot be disabled; you will receive Urgent Alerts regardless of your settings, as these are intended to be used sparingly.

You also have the option to select “Off” in Notification Settings, but to keep “School Alerts” selected “On”.
 

Notifications: Instant, Digest, or Off

You have three options for how often you receive notifications:

• Instant: Receive all messages instantly

• Digest: Receive all messages together in one daily communication around 6 PM.*

• Off: No notifications are sent.*

*Please note: Regardless of your notification settings, you will continue to receive Urgent Alerts, Attendance Notifications, and Auto Notices instantly.

Contact your child’s teacher privately by using the direct messaging tool. 

1. On the web, you can click “Messages” in the left sidebar and start a direct conversation by clicking “New Message”. On the ParentSquare App, you can tap on the “+” sign to start a new message. 

2. You will see their child’s teacher and group owners in the quick-select recipients’ box at the top of the page. Or, you can type the first three letters of a name in the recipient box for other users to auto-populate. 

3. From here, you can send a direct message to your child’s teacher that only you and the teacher can see. You can also send messages to other staff members at the school, such as your child’s coaches and club leaders.

Here is a link to our help page on direct messaging.

In order to change your sign-up, you must delete your existing sign-up and sign up again for the correct slot. To delete your sign-up, hover your mouse over your name, and you will see a trash can appear to the right of your name. Click on the trash can, and your sign-up will be removed. Then, you can click on the “Sign Up” button that corresponds with the correct spot. 

If your plans change, and you would like to change your RSVP, click on “Sign Ups and RSVPs” under the Participation tab on the left sidebar. On this page, find the event that you had previously sent in an RSVP for, and click the green button that says “Change My RSVP” on the right side.

Only the school or district is authorized to update contact details. This maintains security and protects student privacy. Please contact the district to have your contact information removed (419-433-1234 x 5000).